Tracking number received, where is my package?
It can take up to 36 hours (excluding weekends) before the package is registered in Canada Post system and can be tracked. Sometimes deliveries and tracking updates are delayed by the carriers for different reasons. Scans are often missed at point of origin and not scanned in until reaches destination and sometimes even after delivery. Barcodes also get damaged along the way and can also cause scanning errors.
In some rare occasions, we have seen packages get delivered without a single scan. We are not in the business of deceiving our customers. If you have received a shipping notification, be assured your package has been sent and on its way.
If your package is delayed please contact Canada Post here.